jl1 Privacy Policy

When you register or use jl1, we collect personal information that is necessary to operate your account and provide you with a secure betting experience. This includes your full name, date of birth, contact number, email address, and a valid government-issued ID for identity verification purposes required under Philippine regulations. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals accurately. Technical data — including your device type, browser, IP address, and usage logs — is gathered automatically to help us maintain platform performance and detect suspicious activity. Any information you voluntarily provide when contacting our support team, submitting feedback, or updating your profile is also stored securely. We only collect what is strictly necessary and do not request sensitive information beyond what is needed to verify your identity and process transactions. All data collected is handled in line with the requirements of the Philippine Data Privacy Act of 2012.

jl1 uses your personal data to create and manage your account, verify your identity, and process all financial transactions in Philippine pesos safely and efficiently. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies — we do not use these for unsolicited marketing unless you have explicitly opted in. Betting history and usage patterns are analysed internally to improve the platform, personalise your experience, and identify any unusual or potentially harmful activity on your account. Your information may also be used to comply with regulatory requirements, including reporting obligations to relevant Philippine gaming authorities. We retain your data for as long as your account remains active and for a reasonable period thereafter as required by law. You have the right to request access to, correction of, or deletion of your personal data at any time by reaching out to our support team. We will never use your data in a way that is inconsistent with the purposes described in this Privacy Policy.

jl1 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes under any circumstances. We may share limited data with trusted service providers — such as payment processors and identity verification partners — who assist us in operating the platform, and these partners are contractually bound to protect your information and use it only for the specific services they provide. In cases where we are legally required to disclose information to Philippine government authorities, regulatory bodies, or law enforcement agencies, we will comply with such requirements in accordance with applicable law. Any third-party service providers we work with are carefully vetted and must meet our data security standards before being granted access to any user information. We do not transfer personal data outside the Philippines except where necessary to facilitate payment processing through internationally operating payment networks, and in such cases appropriate data protection safeguards are in place. If the ownership or structure of jl1 changes, your data may be transferred to the new entity, and you will be notified in advance of any such change. We remain accountable for any personal data shared with third parties and will take appropriate action if a partner fails to meet our privacy standards.

The security of your personal and financial information is a top priority for jl1, and we have put in place a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using industry-standard secure protocols, ensuring that your login credentials and payment details cannot be intercepted in transit. Access to personal data within our organisation is strictly limited to staff who require it to perform their roles, and all such access is logged and audited on a regular basis. We store your data on secured servers with multiple layers of access control, and we conduct regular security assessments to identify and address any potential vulnerabilities. In the unlikely event of a data breach that affects your personal information, jl1 will notify you and the relevant Philippine data protection authorities as required by law, and will take immediate action to contain and remediate the incident. You also play an important role in keeping your account secure — always use a strong, unique password and never share your login details with anyone. If you suspect any unauthorised access to your account, contact our support team immediately so we can take swift action.

As a registered player on jl1 and as a data subject under Philippine law, you have the right to know what personal information we hold about you and to request a copy of it at any time. You may also request corrections to any inaccurate or outdated data, and we will process such requests promptly and confirm any changes made. If you wish to have your personal data deleted, you can submit a deletion request, and we will action it subject to any legal retention obligations that may require us to keep certain records. You have the right to object to the processing of your personal data for specific purposes, such as receiving platform updates, and we will respect your preferences. If you believe that your data privacy rights have been violated, you may file a complaint with the National Privacy Commission of the Philippines, and we fully support your right to do so. To exercise any of these rights, contact the jl1 support team using the details provided on the platform, and we will respond within a reasonable timeframe. We are committed to making it easy for Filipino players to manage their data and to exercise full control over their privacy.

jl1 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When we make material changes, the revised policy will be published on this page with an updated effective date, and we will make reasonable efforts to notify registered players through the platform. Continued use of jl1 after such updates have been posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so that you are always informed about how your personal information is being handled. If you have any questions about this Privacy Policy or about how jl1 handles your data, please refer to the FAQ page or contact our support team directly. For related policies, you can also read our Terms and Conditions and Responsible Gaming pages. Your trust is important to us, and we will always strive to handle your data with the highest standards of care and transparency.